Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our group of professionals will try their best to reply to your advice inquiries within approximately 1 hour. If, however, the situation you have experienced needs some help from our Administrators’ =Team,= we’ll send the ticket to the technician on shift and will submit a note to inform you.

  • Top quality support service

  • Professional Technical Support Service

  • We offer you 24x7 client support via a super–fast ticketing solution incorporated into your Control Panel. You can contact us anytime about any of the apps that come pre–configured on the virtual server, which include the desired Linux OS, the server admin panel and our custom designed Web Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A detailed and regularly updated article base is integrated into our custom–built Web Site Control Panel. It offers you quick tips about how to perform all the primary web site management duties. The Help section offers in–depth how to articles and reviews and step by step video courses. You can gain access to the Help zone by clicking on the Help or Video buttons in the top right part of each Control Panel section.