1 hour ticket response
Fast assistance is our leading task and this is why we have a team of professional techs who are ready to offer a quick reply to any question that you may have. Simply submit your technical support ticket from the Web Site Control Panel and we’ll get back to you within 1 hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A Top–Class Client Support Service
We have a team of web hosting support engineers who are eager to answer all your queries every time you require help. Almost all our technical support engineers have several years of experience in the Linux cloud packages field, so you can constantly depend on quick and exhaustive answers to your requests.
A User–Friendly Help Section
Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which offers you different sources of information. You can search through a routinely updated knowledgebase offering web hosting account management articles and site management articles, check out the how–to video tutorials or consult the F.A.Q. library.