Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the intuitive Help section integrated into your Web Site Control Panel. It includes a large database with frequently asked questions and exhaustive educational articles contributed by our skilled help desk support team.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how to troubleshoot a common problem associated with your Linux cloud packages account. You can find the video clips in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client support service with a 1–hour response time guarantee. Our team of professional tech support engineers will be online for you to answer all the inquiries that you may have. During non–peak times, a response will be offered in even less than 20 minutes.