A 99.9% Server Uptime
We’ve set up our cloud hosting system using stable hardware components and significantly modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our servers to ensure utmost protection and dependability. We have set up a number of distributed denial–of–service protection units combined with highly efficient firewall programs to make sure our network is impregnable and secure.
All our Linux cloud packages packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to deliver a first–rate hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a blazing–fast connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash at stake, you cannot feel really secure. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel content with our service or in case you wish to get a more powerful web hosting solution, like a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – we’ll give you a full refund, without concealed costs or refund charges.
24/7 Technical Support
In case you have a hosting company, your tech engineers are of paramount importance. Because of this, we’ve cautiously handpicked a highly proficient team of customer service technicians, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All customer support tickets are responded to in less than one hour and our average support ticket response time is less than 20 minutes!