Irrespective of the fact that the web hosting service provided by the different companies is virtually the same, each provider has got a customized platform with its own modifications and ways to complete particular things. In situations like this, an info-laden knowledge base would be unbelievably useful both for persons with little to no practical experience and for technically skillful individuals who will sooner or later find out how given procedures are accomplished, but will lose precious time in the process. The purpose of such a knowledge base is to help make the service quick and simple to use, saving users both time and effort. The outcome is gladder customers, since they can easily find the info they’re looking for, and substantially less work for the technical support staff members, because typically most of the inquiries and difficulties that clients have are already outlined in the knowledge base. In case the articles are adequately written and cover more things, you’ll be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans come with a comprehensive knowledge base where you can find info about all the challenges that you may possibly chance upon and their resolutions. You can find out how to create and manage a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but yet you’re unable to send emails, for instance. We’ve tried our best to be as thorough as possible and to cover all possible options so as to help you save time and to present you with different solutions for every problem. The knowledge base includes informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you prefer to check the full collection of articles, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an extensive knowledge base for all our current and future customers, so if you purchase a semi-dedicated server account through us, you will be able to find any info that you require at any time. We have an immense number of educative articles, which will help you better understand what is happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are simply 2 examples. Our comprehensive tutorials will help you do anything you like – extract files from an archive, import a database, forward a domain name, etc. Moreover, we also have troubleshooting instructions, which will enable you to discover what causes a specific problem and the feasible solutions for it. In case you’re unable to send e-mail messages or your domain returns an HTTP 500 error message, for instance, you can examine our knowledge base and solve the issue immediately. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.